Refund & Cancellation Policy
Please read this policy before paying for an online course.
Cancellation before the course starts
If you cancel within 7 days of payment and before your course access is activated or your batch begins, whichever is earlier, we refund the full fee.
After access or the batch has started
Once course access is activated or your batch has started, fees are not refundable, because the course material and seat have been allocated to you. You may ask to transfer to a later batch of the same course once.
Cancellation by Smartskills
If we cancel or indefinitely postpone a course, or cancel your enrolment because eligibility was not met, we refund the full fee.
Duplicate or failed payments
If you were charged twice, or money was debited but enrolment was not confirmed, we refund the extra or failed amount in full once verified.
How to request a refund
Email info@bandbraipur.com with your name, registered mobile number, course code and Razorpay payment ID. Approved refunds are processed to the original payment method within 7 working days of approval. Your bank may take a few more days to credit the amount.
Last updated: September 2026. For questions about this policy, email info@bandbraipur.com or call 0771-2535667.